EML is a leading Workers Compensation and Personal Injury Claims Management business with a learning culture and over 4,000 employees
Job Summary
EML is a leading Workers Compensation and Personal Injury Claims Management business with a learning culture and over 4,000 employees.
The role involves providing second-level technical support in a fast-paced, customer-centric environment with a focus on service quality and responsiveness.
EML offers a diverse and collaborative team culture, flexibility to work from home, comprehensive learning opportunities, and generous employee benefits including paid parental leave and salary reviews.
Matching Summary
EML is a leading Workers Compensation and Personal Injury Claims Management business with a learning culture and over 4,000 employees.
Skills & Requirements
Must-have
Second-level technical support
Windows 11 and Linux endpoints
Microsoft 365 administration
VPN and MFA troubleshooting
Active Directory and SCCM
Mobile device management solutions
Nice-to-have
Strong communication skills
Customer service orientation
Multitasking and time management
Structured and organised approach
Team mentoring and training
Key Requirements
Minimum 3 years IT support experience
Full Australian working rights without restriction
ITIL v4 certification essential
CompTIA A+ or Microsoft 365 Administration qualifications highly regarded
Work Rights
Full Australian working rights without restriction