Customer Service Representative Leadership

Seacoastvetib

Base: $22-$25ph; bonus: up to $2,500 sign-on bonus...
2+ years veterinary reception experience
Leadership and team mentoring skills
Veterinary software proficiency
This role involves leading and mentoring the reception team to ensure smooth daily operations within a fast-paced veterinary hospital

Job Summary

  • This role involves leading and mentoring the reception team to ensure smooth daily operations within a fast-paced veterinary hospital.
  • The successful candidate will provide exceptional client service across all channels while managing appointment scheduling, billing, and patient flow.
  • AmeriVet offers competitive pay, comprehensive health benefits, paid time off, and opportunities for professional growth and continuing education.

Matching Summary

This role involves leading and mentoring the reception team to ensure smooth daily operations within a fast-paced veterinary hospital.

Salary

Base: $22-$25/hr; Bonus: Up to $2,500 sign-on bonus; Benefits: Health, dental, vision, 401(k) matching, PTO

Skills & Requirements

Must-have

  • 2+ years veterinary reception experience
  • Leadership and team mentoring skills
  • Veterinary software proficiency
  • High-volume environment multitasking
  • Appointment scheduling management

Nice-to-have

  • Compassionate and empathetic demeanor
  • Experience with emergency situations
  • Strong verbal and written communication
  • Ability to handle escalated concerns
  • Collaborative team culture fit

Key Requirements

  • 2+ years of veterinary reception or customer service experience
  • Leadership experience strongly preferred
  • Competency with veterinary software systems like Cornerstone or Ezy Vet

Work Rights

Not specified

Tailored Resume

Cover Letter