It Desktop Technician I, Full Time, Second Shift

UC Health

Cincinnati, OH, United States
Hybrid
Windows operating systems support
Pc hardware and software installation
Help desk call ticketing system
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky, combining clinical expertise with research and teaching to provide advanced patient care

Job Summary

  • UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky, combining clinical expertise with research and teaching to provide advanced patient care.
  • The IT Desktop Technician I role involves hands-on infrastructure support, including configuration, maintenance, and troubleshooting of desktops, laptops, and related devices in a customer-facing environment.
  • UC Health offers opportunities to develop skills, grow careers, and collaborate with a team dedicated to advancing healing and reducing suffering.

Matching Summary

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky, combining clinical expertise with research and teaching to provide advanced patient care.

Skills & Requirements

Must-have

  • Windows operating systems support
  • PC hardware and software installation
  • Help Desk Call Ticketing system
  • Customer-facing technical support
  • Peripheral device maintenance

Nice-to-have

  • Excellent verbal and written communication
  • Problem resolution and diagnostics skills
  • Team collaboration with IS&T staff
  • Knowledge of MAC OS and Linux
  • Experience with SCCM imaging

Key Requirements

  • High School Diploma or GED
  • A+ or MCP certification preferred
  • 0-1 years IS&T experience
  • Proficiency in MS Windows
  • Knowledge of computer hardware and peripherals

Work Rights

Not specified

Tailored Resume

Cover Letter