Dispute Claims Specialist

188

Adelaide, South Australia, Australia
Not specified; not specified; generous employee be...
Fully remote
Strong empathetic customer service focus
Excellent written and verbal communication skills
Exceptional organisational and time management skills
You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience

Job Summary

  • You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience.
  • The position offers flexibility to work from home once fully trained alongside a diverse and collaborative team culture.
  • EML provides comprehensive benefits including up to 16 weeks paid parental leave, a corporate wellbeing program, and access to an Employee Assistance Program.

Matching Summary

You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience.

Salary

Not specified; Not specified; Generous employee benefits included

Skills & Requirements

Must-have

  • Strong empathetic customer service focus
  • Excellent written and verbal communication skills
  • Exceptional organisational and time management skills

Nice-to-have

  • Background in customer service or mediation
  • Personal industry experience with accuracy focus
  • Sound analytical and problem-solving abilities

Key Requirements

  • Background in customer service, mediation or personal industry advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter