Customer Service Supervisor

GENUINE PARTS COMPANY

Not specified; not specified; medical, dental, vac...
3 to 5 years of related experience
Bilingual spanish english proficiency
Leadership and people management skills
The Supervisor of Customer Service plans daily tasks for representatives while monitoring performance metrics and providing necessary coaching

Job Summary

  • The Supervisor of Customer Service plans daily tasks for representatives while monitoring performance metrics and providing necessary coaching.
  • This role requires implementing Lean methodologies and coordinating closely with internal departments like Purchasing and Accounts Receivable to achieve divisional goals.
  • Motion Industries offers an excellent benefits package including medical, dental, vacation, and holiday pay for this position.

Matching Summary

The Supervisor of Customer Service plans daily tasks for representatives while monitoring performance metrics and providing necessary coaching.

Salary

Not specified; Not specified; Medical, dental, vacation, and holiday pay included

Skills & Requirements

Must-have

  • 3 to 5 years of related experience
  • Bilingual Spanish English proficiency
  • Leadership and people management skills
  • Lean methodology application
  • Financial acumen and analytical skills

Nice-to-have

  • Strong critical thinking abilities
  • Active listening and presentation skills
  • Ability to perform representative duties
  • Process improvement mindset
  • High level of reliability and detail orientation

Key Requirements

  • Bachelor's degree required
  • Intermediate to advanced English level
  • 3-5 years of relevant experience
  • Spanish and English bilingualism

Work Rights

Not specified

Tailored Resume

Cover Letter