Tusker Part Time Driver Excellence Advisor - Watford

Tusker

Watford, United Kingdom
Base: £18,828 pro-rata (£31,380 fte); bonus/equity...
Hybrid (3 days in-office, flexible hours)
Excellent verbal and written communication skills
Strong organisational and time management skills
Ability to flex and prioritise varied business pressures
Tusker is seeking a Part-Time Driver Excellence Advisor in Watford, offering a hybrid work model with a focus on supporting drivers through exceptional service. The role requires strong communication and organizational skills as well as a commitment to exceeding service expectations

Job Summary

  • The role involves supporting drivers by delivering the best service through knowledge, education, and passion while putting the driver's experience first.
  • Employees will manage internal and external systems, keep information accurate, and strive to exceed KPIs and SLAs through inbound and outbound interactions.
  • The company offers a generous pension contribution of up to 15%, an annual performance-related bonus, share schemes, and 22 days of holiday plus bank holidays.

Matching Summary

Match Score: 85

Tusker is seeking a Part-Time Driver Excellence Advisor in Watford, offering a hybrid work model with a focus on supporting drivers through exceptional service. The role requires strong communication and organizational skills as well as a commitment to exceeding service expectations.

Salary

Base: £18,828 pro-rata (£31,380 FTE); Bonus/Equity: Annual performance-related bonus; Benefits: Up to 15% pension, share schemes, 22 days holiday

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Strong organisational and time management skills
  • Ability to flex and prioritise varied business pressures
  • High accuracy levels and attention to detail
  • Proactively chase responses internally and externally

Nice-to-have

  • Inquisitive nature asking questions about context
  • Empathy for driver perspective and needs
  • Experience with internal and external systems
  • Passion for delivering best service
  • Commitment to exceeding KPIs and SLAs

Key Requirements

  • Part-time availability (21 hours per week)
  • Hybrid working pattern requiring 3-5 days in Watford office during training

Work Rights

Not specified

Tailored Resume

Cover Letter