Stage - Customer Success Assistant (x/f/m) - Nantes - Juillet 2026

Doctolib GmbH

Nantes, France
Gratification: to be defined based on education le...
On-site
Bachelor's degree level bac+4/5
Proficiency in excel or google sheets
Strong process improvement mindset
Doctolib GmbH is seeking a Customer Success Assistant for a six-month internship in Nantes, France, starting July 2026. The role focuses on supporting customer satisfaction processes, training practitioners, and managing CRM reporting, while fostering teamwork and process improvement

Job Summary

  • The role involves managing CRM reporting for clients integrating Doctolib and ensuring smooth coordination between teams.
  • Candidates will distribute and qualify training requests while collaborating with Onboarding managers to improve client satisfaction.
  • The position offers a comprehensive onboarding program, flexible hybrid work arrangements, and access to wellness benefits like Urban Sports Club.

Matching Summary

Match Score: 85

Doctolib GmbH is seeking a Customer Success Assistant for a six-month internship in Nantes, France, starting July 2026. The role focuses on supporting customer satisfaction processes, training practitioners, and managing CRM reporting, while fostering teamwork and process improvement.

Salary

Gratification: To be defined based on education level; Benefits: Swile card, transport reimbursement, sports subscription

Skills & Requirements

Must-have

  • Bachelor's degree level Bac+4/5
  • Proficiency in Excel or Google Sheets
  • Strong process improvement mindset

Nice-to-have

  • Experience with Salesforce CRM
  • Ability to work autonomously
  • Agile environment experience

Key Requirements

  • Bac+4/5 education from business or engineering school
  • Full-time internship status required
  • Start date of July 1st, 2026

Work Rights

Not specified

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