Support Help Desk (funct)

Thomson Reuters

Fulfill client requests
Respond to client inquiries
Troubleshoot failed orders
We offer a hybrid and flexible work environment (3 days a week in the office) for office roles, ensuring an integrated and coherent experience both digitally and in person

Job Summary

  • We offer a hybrid and flexible work environment (3 days a week in the office) for office roles, ensuring an integrated and coherent experience both digitally and in person.
  • We foster a culture of continuous learning and skill development, preparing our talent to face future challenges and offer real solutions.
  • We offer comprehensive benefit plans including medical expense insurance, two mental health days at the company level, employee incentive programs, and resources for mental, physical, and financial well-being.

Matching Summary

We offer a hybrid and flexible work environment (3 days a week in the office) for office roles, ensuring an integrated and coherent experience both digitally and in person.

Skills & Requirements

Must-have

  • Fulfill client requests
  • Respond to client inquiries
  • Troubleshoot failed orders
  • Process and fulfill requests
  • Input client results into database

Nice-to-have

  • Identify sales cross-sell opportunities
  • Contribute to molding industries
  • Foster inclusion and belonging
  • Commitment to objectivity and accuracy

Key Requirements

  • Hybrid work model (3 days in office)
  • Work from anywhere up to 8 weeks a year
  • Must be legally authorized to work in the country of employment

Work Rights

Not specified

Tailored Resume

Cover Letter