Production Support Engineer – Assistant Vice President

Citi Handlowy

Not specified
5-8 years application support experience
Unix/linux and windows server administration
Sql querying for database troubleshooting
Citi Handlowy is seeking a Production Support Engineer – Assistant Vice President, responsible for providing advanced technical support for business applications while ensuring their stability and performance. The ideal candidate should possess extensive experience in application support, strong problem-solving skills, and excellent communication abilities

Job Summary

  • This role requires a seasoned professional to provide advanced L2/L3 support ensuring stability and performance of critical banking applications.
  • The incumbent will diagnose complex incidents, perform root cause analysis, and develop automation scripts to streamline operational tasks.
  • Candidates must possess strong analytical skills to prioritize dynamic issues while acting as an advisor to senior stakeholders and coaching junior team members.

Matching Summary

Match Score: 85

Citi Handlowy is seeking a Production Support Engineer – Assistant Vice President, responsible for providing advanced technical support for business applications while ensuring their stability and performance. The ideal candidate should possess extensive experience in application support, strong problem-solving skills, and excellent communication abilities.

Skills & Requirements

Must-have

  • 5-8 years Application Support experience
  • UNIX/Linux and Windows server administration
  • SQL querying for database troubleshooting
  • Scripting proficiency in Python or JavaScript
  • Experience with IT monitoring tools like Splunk
  • Incident and problem management processes

Nice-to-have

  • RPA tools knowledge such as Automation Anywhere
  • Cloud platform exposure AWS Azure GCP
  • Microservices and containerization understanding
  • WebSphere Application Server architecture
  • Strong diplomatic communication skills
  • Proactive process improvement initiatives

Key Requirements

  • Bachelor's degree or equivalent experience
  • 7-12 years progressive Application Support experience
  • Proficiency in relational databases like Oracle or SQL Server
  • Experience with deployment tools such as uDeploy or Harness
  • Ability to work in on-call rotation

Work Rights

Not specified

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