Creating playbooks and standard operating procedures
JLL is seeking a Global Process Program Manager for its Travel and Events team in Bengaluru, India, responsible for implementing operational strategies across regions. The ideal candidate will possess strong project management experience, analytical skills, and the ability to create operational frameworks to enhance service delivery
Job Summary
This position plays a vital role on the Travel and Events team, working cross functionally to execute implementation strategy that supports operational infrastructure and service delivery effectiveness.
You will create playbooks, workflows, journey maps, and standard operating procedures to reduce duplicative regional standards while building reusable operational frameworks.
JLL is an Equal Opportunity Employer committed to diversity and inclusion, supporting employee wellbeing and championing belonging across teams.
Matching Summary
Match Score: 85
JLL is seeking a Global Process Program Manager for its Travel and Events team in Bengaluru, India, responsible for implementing operational strategies across regions. The ideal candidate will possess strong project management experience, analytical skills, and the ability to create operational frameworks to enhance service delivery.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
3-5+ years project management experience
Implementing organizational initiatives
Creating playbooks and standard operating procedures
Managing multiple competing projects
Organizational change management process
Nice-to-have
Strong analytical and problem-solving skills
Collaboration across multiple teams
Cultivating strong working relationships
Strategic meetings management experience
Key Requirements
3-5+ years project management or meeting & events operations experience
Understanding of waterfall, six sigma, lean, or agile methodologies
Ability to anticipate resistance and implement strategic change management programs