It Support Specialist

Penn State Golf Courses

State College, PA, USA
Base: $46,400.00 - $74,000.00; bonus/equity: not s...
Hybrid
Siemens teamcenter plm support
Cad software troubleshooting
Oracle databases and apache tomcat
The Penn State Golf Courses is seeking an experienced IT Support Specialist to join their Product Lifecycle Management and Computer-Aided Design Tools Team. The role involves providing technical support for CAD software and Siemens Teamcenter, with a focus on customer service and problem resolution

Job Summary

  • The role involves providing technical support to users for CAD software packages and Siemens Teamcenter PLM within the Applied Research Laboratory.
  • Candidates must be able to diagnose and resolve user issues in a timely manner while adhering to established security protocols.
  • Penn State offers a competitive benefits package including comprehensive medical coverage and a generous 75% tuition discount.

Matching Summary

Match Score: 75

The Penn State Golf Courses is seeking an experienced IT Support Specialist to join their Product Lifecycle Management and Computer-Aided Design Tools Team. The role involves providing technical support for CAD software and Siemens Teamcenter, with a focus on customer service and problem resolution.

Salary

Base: $46,400.00 - $74,000.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, 75% tuition discount

Skills & Requirements

Must-have

  • Siemens Teamcenter PLM support
  • CAD software troubleshooting
  • Oracle databases and Apache Tomcat
  • Atlassian Jira ticketing systems
  • Security policy implementation

Nice-to-have

  • VMWare virtual machine management
  • Microsoft Office Project and Visio
  • Supervising growing staff
  • Strong analytical diagnostic skills
  • Vendor interaction experience

Key Requirements

  • U.S. citizenship required
  • Ability to obtain Secret security clearance
  • Associate degree or GED with relevant experience
  • 2+ years experience for Intermediate level
  • 4+ years experience for Senior level

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter