As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist will have in-depth conversations with customers about their banking needs including Home Loans, Business Banking, and Financial Advice.
Applicants may be required to complete an online assessment and/or digital interview within 48 hours of applying.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional Customer Service delivery
Excellent communication skills
Ability to articulate financial terms clearly
Support account enquiries and credit applications
Work in a busy retail banking environment
Nice-to-have
Genuine interest in financial wellbeing
Problem solving and effective solutions
Drive risk-adverse culture
Ability to educate on digital banking
Build career with CommBank
Key Requirements
Proven experience in Customer Service
Experience in Financial Services, Retail or Hospitality
Availability to cover predetermined part-time roster
Ability to work in a commercial retail environment