Bachelor's degree in computer science or engineering
Minimum 5 years public cloud architecture experience
Strong expertise in kvm, xen, or lxc virtualization
Tencent Cloud is seeking an experienced Technical Account Manager based in Malaysia to support enterprise customers across Southeast Asia, focusing on post-sales technical ownership and platform optimization. The role requires strong cloud expertise and excellent communication skills to engage with customers and manage technical escalations
Job Summary
The role focuses on post-sales technical ownership, customer lifecycle management, and long-term platform optimization for Tencent Cloud.
You will act as the primary technical point of contact for enterprise accounts, ensuring operational stability and continuous improvement.
This position requires coordinating cross-functional teams to manage technical escalations and drive timely resolution of production issues.
Matching Summary
Match Score: 85
Tencent Cloud is seeking an experienced Technical Account Manager based in Malaysia to support enterprise customers across Southeast Asia, focusing on post-sales technical ownership and platform optimization. The role requires strong cloud expertise and excellent communication skills to engage with customers and manage technical escalations.
Skills & Requirements
Must-have
Bachelor's degree in Computer Science or Engineering
Minimum 5 years public cloud architecture experience
Strong expertise in KVM, Xen, or LxC virtualization
Experience with compute, storage, networking, and security fundamentals
Fluent English written and spoken communication skills
Nice-to-have
Proficiency in Chinese Mandarin language
Experience supporting government customers
Proactive stakeholder engagement capabilities
Ability to manage complex production environments
Key Requirements
Bachelor's degree in Computer Science or related field
5+ years in public cloud architecture or technical account management
Hands-on experience with cloud deployment and migration
Structured documentation and compliance review experience