Experienced Service Advisor

Hendrick Dodge Ram Fiat

Cary, North Carolina, US
Customer service
Vehicle maintenance and repair
Scheduling service appointments
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
  • Works with customer and technician to identify required maintenance, advises customers on necessary and recommended services, and offers additional services and repairs.
  • Demonstrates the Company’s Core Values including Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.

Skills & Requirements

Must-have

  • customer service
  • vehicle maintenance and repair
  • scheduling service appointments
  • documenting service needs
  • estimating repair costs

Nice-to-have

  • servant leadership
  • teamwork through trust
  • integrity and transparency
  • customer enthusiasm
  • passion for winning

Key Requirements

  • High School Diploma or GED
  • 3-5 years of automotive experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter