Customer Service Representative

Bass Pet Resort

Whitestown, IN, United States
$14.00 - $16.00ph; tips; pyrt-time health, mental ...
Customer service experience
People and pet person
Multi-line phone systems
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents and their furry VIPs, answering phones, touring clients, managing check-ins/outs, and handling complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $14.00 - $16.00/hour DOE plus tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

$14.00 - $16.00/hour; Tips; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Customer service experience
  • People and pet person
  • Multi-line phone systems
  • Computer systems proficiency
  • Handle pressure professionally
  • Problem-solving skills

Nice-to-have

  • Concierge skills
  • Chaos coordinator
  • Fluent in human and hound
  • Juggling multiple tasks
  • Charm of a customer service pro

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter