Medical Records Specialist

Coloplast AS

San Jose, Costa Rica
On-site
Organize and maintain customer medical records
Verify physician's notes and signatures
Ensure accuracy of file components
This role provides service to customers via inbound and outbound calls in regard to presenting and closing customers on products and services and handling Patient Enrollment and repeat order opportunities in a courteous, professional manner

Job Summary

  • This role provides service to customers via inbound and outbound calls in regard to presenting and closing customers on products and services and handling Patient Enrollment and repeat order opportunities in a courteous, professional manner.
  • Organize and maintain customer medical records by collecting pertinent and relevant information about customers, and uploading leads into the database.
  • Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences.

Matching Summary

This role provides service to customers via inbound and outbound calls in regard to presenting and closing customers on products and services and handling Patient Enrollment and repeat order opportunities in a courteous, professional manner.

Skills & Requirements

Must-have

  • Organize and maintain customer medical records
  • Verify physician's notes and signatures
  • Ensure accuracy of file components
  • Collect verbal and written orders
  • Communicate effectively with teammates
  • Maintain customer records accurately

Nice-to-have

  • Enhance organization's reputation
  • Contribute ideas for improvement
  • Pursuing ambitious growth agenda

Key Requirements

  • High school diploma or equivalent experience
  • Fluent in English
  • Proficiency with data entry and computer programs
  • Willingness to engage in telephone direct sales
  • Ability to take initiative and work independently
  • Call center experience is desired

Work Rights

Not specified

Tailored Resume

Cover Letter