Store Experience Manager, Central London

H&M

London, United Kingdom
On-site
Exceptional customer experiences
Drive sales and profitability
Inspire and empower team
As the Store Experience Manager, you’ll take full ownership of your store’s performance, with a strong focus on creating exceptional customer experiences that drive both sales and profitability

Job Summary

  • As the Store Experience Manager, you’ll take full ownership of your store’s performance, with a strong focus on creating exceptional customer experiences that drive both sales and profitability.
  • By balancing front-of-house energy with behind-the-scenes efficiency, you’ll cultivate a vibrant, customer-first environment where every detail contributes to success.
  • We offer all our employees attractive benefits with extensive development opportunities around the globe.

Matching Summary

As the Store Experience Manager, you’ll take full ownership of your store’s performance, with a strong focus on creating exceptional customer experiences that drive both sales and profitability.

Skills & Requirements

Must-have

  • Exceptional customer experiences
  • Drive sales and profitability
  • Inspire and empower team
  • Interpret sales data
  • Manage store operations
  • Foster positive work environment

Nice-to-have

  • Customer feedback integration
  • Adaptability and flexibility
  • Open to feedback
  • Embrace new opportunities

Key Requirements

  • Proven retail experience
  • Strong commercial awareness
  • Proven team leadership
  • Excellent communication skills
  • Coaching and development experience
  • Strong understanding of store operations
  • Comfortable working varied hours
  • English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter