Not specified (assumed to be onsite or hybrid based on the nature of support roles).
Bachelor's degree in computer science or related field
Understanding of service management tools
Knowledge of itil capacity and availability management
Air Liquide is seeking an Application Support Services professional to oversee service/product delivery and ensure operational integrity in line with customer engagements. The ideal candidate will possess a relevant degree, experience with service management tools, and a solid understanding of IT services and ITIL processes
Job Summary
The role involves planning and controlling all activities related to Service/Product Delivery and Technical Operations to maintain operational integrity.
Candidates must monitor and manage performance KPIs for the service/product in close collaboration with Customer Service.
Air Liquide is committed to building a diverse and inclusive workplace that embraces the diversity of employees and customers across the world.
Matching Summary
Match Score: 75
Air Liquide is seeking an Application Support Services professional to oversee service/product delivery and ensure operational integrity in line with customer engagements. The ideal candidate will possess a relevant degree, experience with service management tools, and a solid understanding of IT services and ITIL processes.
Skills & Requirements
Must-have
Bachelor's degree in Computer Science or related field
Understanding of service management tools
Knowledge of ITIL Capacity and Availability Management
Experience with logical CMDB methods
At least 1 year of relevant experience
Nice-to-have
Collaboration with Customer Service teams
Continuous improvement mindset
Risk identification skills
Diverse and inclusive workplace culture
Key Requirements
Bachelor's degree in Computer Science, Information Security, or related field