Director, Service Delivery, Transfer Agency

BNY Mellon

Manchester, United Kingdom
On-site
Transfer agency operations
End-to-end service delivery
Ta operating model
Lead UK Transfer Agency operations across dealing, investor servicing/core recordkeeping, settlements and reconciliations, ensuring end-to-end service delivery, accuracy and timeliness

Job Summary

  • Lead UK Transfer Agency operations across dealing, investor servicing/core recordkeeping, settlements and reconciliations, ensuring end-to-end service delivery, accuracy and timeliness.
  • Own the TA operating model and control environment: governance, risk and issue management, operational resilience, reconciliations oversight, and audit/regulatory readiness for recordkeeping activities.
  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

Matching Summary

Lead UK Transfer Agency operations across dealing, investor servicing/core recordkeeping, settlements and reconciliations, ensuring end-to-end service delivery, accuracy and timeliness.

Skills & Requirements

Must-have

  • Transfer Agency operations
  • end-to-end service delivery
  • TA operating model
  • governance, risk and issue management
  • operational resilience
  • client, distributor and fund governance

Nice-to-have

  • cutting-edge AI and breakthrough technologies
  • transformative solutions
  • advanced technology and exceptional talent
  • culture of excellence
  • personal resilience

Key Requirements

  • Bachelor's degree or equivalent experience
  • 10-15 years total work experience
  • 3-5 years management experience
  • Service delivery experience
  • Certified under Senior Manager Certification Regime

Work Rights

Not specified

Tailored Resume

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