Client Service Coordinator - 005228

Mars Inc

Base: $15.39 - $19.67 hourly; bonus/equity: not sp...
Client and pet flow management
Veterinary medical team productivity
Client and pet care coordination
The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients.
  • Essential responsibilities include actively recruiting new clients, educating them about Optimum Wellness Plans and hospital services, and managing administrative and financial functions.
  • The company offers a comprehensive total rewards package including medical, dental, vision insurance, retirement plans, paid time off, and pet wellness plans.

Matching Summary

The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients.

Salary

Base: $15.39 - $19.67 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental, and Vision Insurance, Retirement Plans (401(k) and Roth), Paid Time Off and Holidays, Mental Health and Wellbeing Resources, Associate Life Insurance, Company-Paid Short- and Long-Term Disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Paid Parental Leave, Continuing Education Allowance, Back-Up Child and Elder Care & Family Support Resources, Fertility and Family Building Support, Digital Exercise Therapy, Voluntary Protection Benefits, Legal Plan, Identity Protection, Commuter Benefits, Three Free Optimum Wellness Plans for Pets, Exclusive Discounts

Skills & Requirements

Must-have

  • Client and pet flow management
  • Veterinary medical team productivity
  • Client and pet care coordination
  • Promoting hospital services
  • Educating clients on wellness plans

Nice-to-have

  • Exemplify Five Principles of Mars
  • Happy, welcoming, friendly manner
  • Influencing clients to return
  • Referring friends and families

Key Requirements

  • Reads, writes and speaks fluent English
  • Demonstrates exceptionally strong written and verbal communication skills
  • Ability to multi-task
  • Organizational ability
  • Problem solving skills
  • Client service skills
  • Mathematical ability

Work Rights

Not specified

Tailored Resume

Cover Letter