As a Help Desk Analyst, you will be responsible for providing specialized technical support, tracking incidents, managing key technological services, and ensuring the optimal functioning of Ticketmaster and OCESA's information and security systems
Job Summary
As a Help Desk Analyst, you will be responsible for providing specialized technical support, tracking incidents, managing key technological services, and ensuring the optimal functioning of Ticketmaster and OCESA's information and security systems.
Your role will be fundamental to maintaining stable operations, responding promptly to requests, and ensuring an efficient technological experience for all users.
We are passionate and committed to our people, and we go beyond rhetoric on diversity and inclusion, working in an inclusive environment where you are encouraged to be yourself.
Matching Summary
As a Help Desk Analyst, you will be responsible for providing specialized technical support, tracking incidents, managing key technological services, and ensuring the optimal functioning of Ticketmaster and OCESA's information and security systems.