Claims It Senior Business Analyst, Genai

AIG

New Jersey, US
Base: $125,000-$145,000; bonus: eligible per incen...
Primarily in-office
7+ years business analyst experience
Claims workflow expertise fnol coverage
Ai genai automation delivery production
AIG is seeking a Claims IT Senior Business Analyst to join their new Generative AI team, focused on innovating processes within the insurance sector. The role involves working collaboratively to translate business needs into actionable technology solutions, enhancing claims operations and customer experience

Job Summary

  • This role serves as a critical bridge between Global Claims Operations, Product, and Technology to enable the delivery of the Claims by AIG Assist (GenAI) program.
  • The position requires translating complex business priorities into actionable requirements while ensuring GenAI capabilities are operationally viable, compliant, and aligned with the Claims Technology North Star.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its global team members.

Matching Summary

Match Score: 85

AIG is seeking a Claims IT Senior Business Analyst to join their new Generative AI team, focused on innovating processes within the insurance sector. The role involves working collaboratively to translate business needs into actionable technology solutions, enhancing claims operations and customer experience.

Salary

Base: $125,000-$145,000; Bonus: Eligible per incentive plan terms; Benefits: Comprehensive Total Rewards Program including health and financial security

Skills & Requirements

Must-have

  • 7+ years Business Analyst experience
  • Claims workflow expertise FNOL coverage
  • AI GenAI automation delivery production
  • Agile backlog management UAT sprint planning
  • Global stakeholder engagement senior leadership

Nice-to-have

  • LLM prompt workflows human-in-the-loop
  • OneClaim core claims platform exposure
  • Model governance explainability regulatory controls
  • Process re-engineering operating model design
  • Data metadata lineage quality controls knowledge

Key Requirements

  • 7+ years Business Analyst experience in Claims or Insurance
  • Proven track record delivering AI/GenAI solutions in production
  • Deep understanding of Claims workflows including FNOL and liability
  • Strong Agile delivery experience with backlog management and UAT

Work Rights

Not specified

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