Customer Service Specialist Iii (bilingual French)

Solenis

Base: $52,760.00 - $77,374.00; bonus: discretionar...
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Fluent in french and english
Troubleshooting product issues
Crm systems usage
** Solenis is seeking a Bilingual French/English Customer Service Specialist III to provide technical support and exceptional service to customers. The role involves troubleshooting product issues, educating customers, and coordinating with various internal teams to ensure customer satisfaction. **

Job Summary

  • The role serves as the primary point of contact for technical support regarding water treatment products and equipment.
  • Employees are expected to resolve customer complaints and coordinate with internal departments like Sales and R&D to ensure satisfaction.
  • The company offers competitive compensation including medical, dental, vision, 401K, and opportunities for professional growth.

Matching Summary

Match Score: 75

** Solenis is seeking a Bilingual French/English Customer Service Specialist III to provide technical support and exceptional service to customers. The role involves troubleshooting product issues, educating customers, and coordinating with various internal teams to ensure customer satisfaction. **

Salary

Base: $52,760.00 - $77,374.00; Bonus: Discretionary bonuses; Benefits: Medical, dental, vision, 401K

Skills & Requirements

Must-have

  • Fluent in French and English
  • Troubleshooting product issues
  • CRM systems usage
  • ISO procedures adherence

Nice-to-have

  • Subject matter expertise development
  • Augmented reality technology familiarity
  • Cross-functional collaboration skills

Key Requirements

  • High school diploma or equivalent
  • 0-2 years customer service experience
  • Fluency in French and English

Work Rights

Not specified

Tailored Resume

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