Customer Support Officer

QBE

Cebu, Philippines
Customer service via email
Proficient verbal and written communication
Ability to multi-task
The Customer Support Officer provides essential customer service regarding product, process, and policy inquiries

Job Summary

  • The Customer Support Officer provides essential customer service regarding product, process, and policy inquiries.
  • This role requires collaboration with various stakeholders to ensure customer satisfaction and compliance with policies.
  • QBE values a customer-focused approach and expects employees to embody their cultural elements.

Matching Summary

The Customer Support Officer provides essential customer service regarding product, process, and policy inquiries.

Skills & Requirements

Must-have

  • Customer service via email
  • Proficient verbal and written communication
  • Ability to multi-task

Nice-to-have

  • BPO experience preferred
  • Keen attention to details
  • Positive and professional demeanor

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 0-1 year relevant experience

Work Rights

Not specified

Tailored Resume

Cover Letter