Manage and supervise operational and administrative functions
Plan and coordinate clinic operations
Monitor kpis for service delivery
You will manage and supervise the operational and administrative functions of our Specialist Outpatient Clinic (SOC) as part of Clinic Operations
Job Summary
You will manage and supervise the operational and administrative functions of our Specialist Outpatient Clinic (SOC) as part of Clinic Operations.
Your responsibilities include managing, planning, and coordinating the operations of our SOC clinic, which include supervising clinic staff, overseeing registration, billing and collecting procedures, monitoring KPIs to ensure service delivery of patient services, handling service feedback and acting as a liaison for facility, patients and administration matters.
You will work closely with various departments (e.g. Nursing, Doctors, and other allied health) and in multi-disciplinary teams to look at work improvement.
Matching Summary
You will manage and supervise the operational and administrative functions of our Specialist Outpatient Clinic (SOC) as part of Clinic Operations.
Skills & Requirements
Must-have
Manage and supervise operational and administrative functions
Plan and coordinate clinic operations
Monitor KPIs for service delivery
Handle patient feedback and complaints
Review and analyze data for problem-solving
Nice-to-have
World-class oncology care
Meaningful career
Hope for a cancer-free tomorrow
Lean Management and PDCA cycles
Key Requirements
University degree in any discipline
Minimum 4 years of related working experience
Managing clinic operations preferably in a PHI
Strong analytical, communication, and problem-solving skills
People-oriented
Ability to work well with others and strong collaboration skills