Clinical Triage Specialist (rn), Access Center - Dermatology & Plastics

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Fully remote
Clinical protocols and guidelines
Patient calls related to direct care
Assess and triage symptoms
St. Luke's University Health Network is seeking a Clinical Triage Specialist (RN) for its Access Center specializing in Dermatology and Plastics. The role involves triaging patient calls, providing clinical advice, and ensuring a positive patient experience while working remotely

Job Summary

  • The Clinical Triage Specialist (CTS) (RN) - Access Center will compassionately deliver an exceptional patient experience and provide clinical support to CTS-MA team members by serving as a clinical resource.
  • The CTS-RN is responsible for using nursing judgment in answering/returning patient calls related to direct care provided by the practices.
  • Utilizes all resources and guidelines at his/her disposal to effectively assess, prioritize, advise, schedule appointments, or refer calls when necessary to the appropriate medical facility or personnel.

Matching Summary

Match Score: 85

St. Luke's University Health Network is seeking a Clinical Triage Specialist (RN) for its Access Center specializing in Dermatology and Plastics. The role involves triaging patient calls, providing clinical advice, and ensuring a positive patient experience while working remotely.

Skills & Requirements

Must-have

  • clinical protocols and guidelines
  • patient calls related to direct care
  • assess and triage symptoms
  • escalation point for clinical issues
  • electronic patient messages
  • positive patient experience

Nice-to-have

  • compassionately deliver exceptional patient experience
  • continuous growth
  • service-oriented
  • quality-driven

Key Requirements

  • Graduate of an accredited nursing program
  • Active Registered Nurse licensure in PA and NJ
  • Minimum 2 years recent clinical experience
  • Ability to work from home

Work Rights

Not specified

Tailored Resume

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