Senior Salesforce Consultant supporting implementations, design, development and maintenance of Salesforce Service Cloud and Data Cloud, including Salesforce Field Service
Job Summary
Senior Salesforce Consultant supporting implementations, design, development and maintenance of Salesforce Service Cloud and Data Cloud, including Salesforce Field Service.
Key responsibilities include designing/customizing Service Cloud features, integrating data from disparate sources, and developing Apex classes/LWCs.
Provide insights on customization vs. out-of-the-box solutions and troubleshoot production issues.
Matching Summary
Senior Salesforce Consultant supporting implementations, design, development and maintenance of Salesforce Service Cloud and Data Cloud, including Salesforce Field Service.
Skills & Requirements
Must-have
Salesforce Service Cloud
Salesforce Data Cloud
Apex classes and triggers
Lightning Web Components (LWC)
Integration and data ingestion
Declarative tools (Flows, Validation Rules)
Nice-to-have
Digital experience portals
Agent force agents
CRM Analytics
Let me help mindset
Key Requirements
Minimum 8 years hands on expertise in Salesforce Service Cloud
Part of at least 1 end-to-end Service Cloud implementation
Part of at least 1 end-to-end Data Cloud implementation
Hands on Expertise in Data Cloud and data ingestion