Operations Executive

MA KUANG CHINESE MEDICINE & RESEARCH CENTRE PTE LTD

Singapore
Not specified
Experience in tcm or western clinic
Execute clinic service sops
Monitor clinic overall management
The Operations Executive position at MA KUANG CHINESE MEDICINE & RESEARCH CENTRE involves overseeing clinic operations, improving patient service quality, and managing performance metrics. The ideal candidate should have experience in TCM or related fields, possess strong organizational and communication skills, and be capable of multitasking in a high-pressure environment

Job Summary

  • The role involves implementing clinic service SOPs and improving patient service quality to ensure customer satisfaction.
  • Candidates will liaise with clinic managers to monitor overall management, track performance, and handle operational issues.
  • Responsibilities include managing staff rosters, resolving complaints, and executing referral schemes between healthcare partners.

Matching Summary

Match Score: 75

The Operations Executive position at MA KUANG CHINESE MEDICINE & RESEARCH CENTRE involves overseeing clinic operations, improving patient service quality, and managing performance metrics. The ideal candidate should have experience in TCM or related fields, possess strong organizational and communication skills, and be capable of multitasking in a high-pressure environment.

Skills & Requirements

Must-have

  • Experience in TCM or Western Clinic
  • Execute clinic service SOPs
  • Monitor clinic overall management
  • Resolve complaints and incidents
  • Plan referral schemes with partners

Nice-to-have

  • Strong organizational and time-management skills
  • Ability to multi-task in stressful situations
  • Customer service orientation
  • Meticulous attention to detail
  • Strong leadership and relationship building

Key Requirements

  • Diploma or Degree in any field
  • Experience in TCM, Spa, or Aesthetic clinics
  • Good communication and customer service skills

Work Rights

Not specified

Tailored Resume

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