Experience executing as an agent through the cycle
The Head of Agency London is accountable for the effective execution of the Agent role for EMEA lending activities within a robust control environment
Job Summary
The Head of Agency London is accountable for the effective execution of the Agent role for EMEA lending activities within a robust control environment.
This role leads, develops, and coaches the Agency London team while fostering a collaborative, high-performance culture focused on stakeholder engagement.
The position requires proactive risk management, oversight of sourced services, and driving a digital mindset to deliver a best-in-class client experience.
Matching Summary
The Head of Agency London is accountable for the effective execution of the Agent role for EMEA lending activities within a robust control environment.
Skills & Requirements
Must-have
8 years proven track record in Operations
Deep knowledge of Wholesale Banking clients
Experience executing as an Agent through the cycle
Knowledge of end-to-end Lending value chain
Strong regulatory compliance and risk management skills
Nice-to-have
Data-driven continuous improvement mindset
Ability to work across multiple time zones
Stakeholder engagement and relationship building
Digital transformation and user experience focus
Strategic vision and change management capabilities