Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Hybrid
Telephone answering platform usage
Patient privacy compliance
Call center environment
Utilizes a telephone answering platform to answer calls efficiently and effectively while maintaining patient privacy and following protocols
Job Summary
Utilizes a telephone answering platform to answer calls efficiently and effectively while maintaining patient privacy and following protocols.
Advocate Health offers comprehensive benefits including competitive compensation, paid time off, health and welfare benefits, retirement plans, and educational assistance programs.
Advocate Health is a leading nonprofit integrated health system serving nearly 6 million patients with a strong commitment to equitable care and community benefits.
Matching Summary
Utilizes a telephone answering platform to answer calls efficiently and effectively while maintaining patient privacy and following protocols.
Salary
Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including health, retirement, and paid time off
Skills & Requirements
Must-have
Telephone answering platform usage
Patient privacy compliance
Call center environment
Computer and phone use
Hybrid work schedule
Lifting up to 30 pounds
Nice-to-have
Superior customer service skills
Experience with CRM software
Experience with EMR software
Team player
Critical thinking skills
Active listening skills
Key Requirements
High school diploma or GED required
Bachelor's degree preferred
One year healthcare or medical office experience preferred