As a Lead Specialist on our Crisis Support team, you bring strong operational expertise in incident intake, triage, reporting, and stakeholder communication—while mentoring peers and setting the standard for excellence in a fast-paced, 24/7 environment
Job Summary
As a Lead Specialist on our Crisis Support team, you bring strong operational expertise in incident intake, triage, reporting, and stakeholder communication—while mentoring peers and setting the standard for excellence in a fast-paced, 24/7 environment.
The Walmart Emergency Operations Center (EOC) operates 24/7/365 and serves as the central point for incident intake and reporting across field operations.
Walmart offers competitive pay, performance-based bonus awards, and a comprehensive benefits package including health, financial, and paid time off benefits.
Matching Summary
As a Lead Specialist on our Crisis Support team, you bring strong operational expertise in incident intake, triage, reporting, and stakeholder communication—while mentoring peers and setting the standard for excellence in a fast-paced, 24/7 environment.
Salary
Base: $60,000.00 - $110,000.00; Bonus/Equity: Annual or quarterly performance bonuses; Benefits: Health, 401(k), PTO, etc.
Skills & Requirements
Must-have
Operational expertise in incident management
Strong communication skills
Ability to work under pressure
Leadership mindset
Adaptability to changing situations
Nice-to-have
Mentoring peers
Quality assurance
Bilingual (English/Spanish)
Key Requirements
1+ year of experience in corporate security, emergency management, law enforcement, or related field
Demonstrated leadership or informal leadership experience
Bachelor’s degree in Human Resources, Emergency Management, Risk Management, Security, or related field OR 2 years’ experience in security, emergency management, risk management, law enforcement, fire service, or related area