Lider De Loja - Zona Sul - Sp

Santander

Sao Paulo, SP, Brazil
Base: not specified; bonus/equity: plr + rv; benef...
Team management and leadership
Customer service excellence
Commercial opportunity management
You will manage the business unit ensuring actions are directed towards commercial opportunities, customer service, and infrastructure

Job Summary

  • You will manage the business unit ensuring actions are directed towards commercial opportunities, customer service, and infrastructure.
  • The role includes coaching and developing the team, supervising customer service to guarantee an excellent experience, and managing NPS and sales needs.
  • Benefits include variable remuneration (PLR + RV), medical and dental assistance, meal and food allowance, complementary pension, life insurance, childcare support, gym access, transportation allowance, and health and personal support programs.

Matching Summary

You will manage the business unit ensuring actions are directed towards commercial opportunities, customer service, and infrastructure.

Salary

Base: Not specified; Bonus/Equity: PLR + RV; Benefits: Medical and dental assistance, meal and food allowance, complementary pension, life insurance, childcare support, gym access, transportation allowance, health and personal support programs

Skills & Requirements

Must-have

  • Team management and leadership
  • Customer service excellence
  • Commercial opportunity management
  • Sales performance and coaching
  • Client relationship supervision
  • Business unit operational management

Nice-to-have

  • Customer-centric mindset
  • Embracing change
  • Quick decision making
  • Team collaboration
  • Open communication

Key Requirements

  • CPA 10 certification required
  • Complete undergraduate degree
  • Experience as Relationship Manager PF or PJ
  • People management experience
  • Mobility for visits
  • CPA20 or CEA certification preferred
  • Postgraduate degree preferred

Work Rights

Not specified

Tailored Resume

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