Hr Contact Center Advisor (student)

Intel Retiree Medical Plan Trust

San Jose, Costa Rica
On-site
Advanced proficiency in english
Customer service skills
Critical thinking
This internship is a fixed-term opportunity lasting approximately 12 months

Job Summary

  • This internship is a fixed-term opportunity lasting approximately 12 months.
  • As the first point of contact for HR support in the Americas region, the primary responsibility is to resolve questions and issues related to the HR life cycle.
  • You are encouraged to share ideas to continuously help improve the organization by enhancing processes, customer engagement, and cross organizational collaboration.

Matching Summary

This internship is a fixed-term opportunity lasting approximately 12 months.

Skills & Requirements

Must-have

  • Advanced proficiency in English
  • Customer service skills
  • Critical thinking
  • Problem-solving abilities
  • Excellent communication skills
  • Attention to detail

Nice-to-have

  • Stakeholder management
  • Willingness to work with ambiguity
  • Experience with HR tools
  • MS Office package proficiency

Key Requirements

  • Currently pursuing a bachelor’s degree in human resources, Business Administration, Psychology or related field
  • At least 2 years schoolwork experience
  • 3+ months of customer service or contact center experience
  • 3+ months of experience with HR tools such as Workday, Service Now, or SQL
  • 3+ months of experience with MS Office package Excel PowerPoint Outlook

Work Rights

Not specified

Tailored Resume

Cover Letter