Customer Logistics Specialist

Kraft Heinz

Amsterdam, Netherlands
On-site
Dedicated customer support
Customer relationship building
Order management processes
Kraft Heinz is seeking a Customer Logistics Specialist in Amsterdam to enhance customer relationships and streamline logistics processes. The role requires experience in order management and fluency in Dutch and English, with a focus on customer satisfaction and operational efficiency

Job Summary

  • Developing and leveraging relationships with internal and external customers will be your primary responsibility.
  • Streamlining and optimising the Customer Service and order management processes to drive flawless execution focusing on cost, quality and service.
  • A fast career track like only few other companies can match, with a competitive salary and excellent bonus structure.

Matching Summary

Match Score: 85

Kraft Heinz is seeking a Customer Logistics Specialist in Amsterdam to enhance customer relationships and streamline logistics processes. The role requires experience in order management and fluency in Dutch and English, with a focus on customer satisfaction and operational efficiency.

Skills & Requirements

Must-have

  • Dedicated customer support
  • Customer relationship building
  • Order management processes
  • Logistics operations knowledge
  • S&OP understanding
  • ERP and OtC systems

Nice-to-have

  • Positive language
  • Data-driven approach
  • Emotional intelligence
  • High-pressure adaptability

Key Requirements

  • EU Working Permit required
  • Meaningful experience in Order Management or Customer Service
  • Sound knowledge of logistics operations, S&OP and systems
  • Good computer proficiency with Microsoft Office Suite
  • Fluent Dutch and English proficiency

Work Rights

EU Working Permit required

Tailored Resume

Cover Letter