Customer Service Representative

Destination Pet

Pooch Palace, IN, United States
Base: $12.50ph doe; bonus/equity: tips; benefits: ...
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Fluent in human and hound
Juggling phones and customers
Answering phones with a smile
** Destination Pet is seeking a Customer Service Representative at Pooch Palace, IN, to provide exceptional service to pet owners and their pets. The ideal candidate is passionate about animals, has strong customer service skills, and can handle a dynamic environment. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP (Very Important Pet-parent).
  • You will be responsible for welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins and check-outs, and keeping the lobby clean.
  • Part-time health, mental health, and telehealth benefits are offered, with pay starting at $12.50/hour DOE + tips.

Matching Summary

Match Score: 75

** Destination Pet is seeking a Customer Service Representative at Pooch Palace, IN, to provide exceptional service to pet owners and their pets. The ideal candidate is passionate about animals, has strong customer service skills, and can handle a dynamic environment. **

Salary

Base: $12.50/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • people-person and pet-person
  • cool under pressure
  • solve problems faster than a lab

Key Requirements

  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter