Senior Manager, Talent Experience And Operational Excellence

Amgen UK

Employee experience framework
Operational excellence strategy
Service delivery governance
The Senior Manager, HR Experience & Operational Excellence is a strategic leader responsible for designing, developing, and deploying the enterprise-wide Employee Experience and Operational Excellence strategy within the Talent Experience & Operations vertical

Job Summary

  • The Senior Manager, HR Experience & Operational Excellence is a strategic leader responsible for designing, developing, and deploying the enterprise-wide Employee Experience and Operational Excellence strategy within the Talent Experience & Operations vertical.
  • This role drives initiatives that enhance the employee journey, strengthen service delivery performance, and embed a culture of continuous improvement across HR.
  • As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being.

Matching Summary

The Senior Manager, HR Experience & Operational Excellence is a strategic leader responsible for designing, developing, and deploying the enterprise-wide Employee Experience and Operational Excellence strategy within the Talent Experience & Operations vertical.

Skills & Requirements

Must-have

  • Employee Experience Framework
  • Operational Excellence strategy
  • Service Delivery Governance
  • Process improvement and standardization

Nice-to-have

  • Collaborative, innovative, and science based culture
  • Passion for challenges
  • Data-driven decision-making

Key Requirements

  • 14+ years of progressive experience
  • Bachelor’s or master’s degree or equivalent experience
  • Expertise in Employee Experience Design
  • Proficiency in HR systems (Workday, ServiceNow)
  • Lean Six Sigma Green/Black Belt, ITIL, or equivalent certifications

Work Rights

Not specified

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