Account Support Manager With French

HPE (Hewlett Packard Enterprise)

Sofia, Bulgaria
Hybrid
Post-sales systems technical support
Service level agreement management
Customer account relationship development
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by helping companies connect, protect, analyze, and act on their data and applications

Job Summary

  • Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by helping companies connect, protect, analyze, and act on their data and applications.
  • The role involves delivering strategic account support, mentoring team members, and acting as a trusted advisor to customers and sales teams while ensuring high customer satisfaction and loyalty.
  • HPE offers comprehensive health and wellbeing benefits, personal and professional development programs, and fosters an unconditionally inclusive culture that values varied backgrounds and flexibility.

Matching Summary

Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by helping companies connect, protect, analyze, and act on their data and applications.

Skills & Requirements

Must-have

  • Post-sales systems technical support
  • Service Level Agreement management
  • Customer account relationship development
  • Technical and operational expertise
  • Mission Critical and ITIL certifications
  • Project management and communication skills

Nice-to-have

  • Mentoring and coaching team members
  • Customer centric solutions
  • Change management experience
  • Cross-functional teamwork
  • Growth mindset
  • Design thinking
  • Empathy

Key Requirements

  • Bachelor's degree preferred or Associate degree with experience
  • 6-8 years related work experience
  • Mission Critical and ITIL certifications

Work Rights

Not specified

Tailored Resume

Cover Letter