The Chef Concierge leads the concierge team to deliver seamless guest services and manage VIP and limousine operations for a luxury 5-star city-centre hotel
Job Summary
The Chef Concierge leads the concierge team to deliver seamless guest services and manage VIP and limousine operations for a luxury 5-star city-centre hotel.
Responsibilities include planning staff rosters, enforcing LQA service standards, and resolving guest issues promptly to maintain high service excellence.
Candidates must hold Les Clefs d'Or membership and have at least two years of experience in a similar concierge leadership role.
Matching Summary
Match Score: 85
The Chef Concierge leads the concierge team to deliver seamless guest services and manage VIP and limousine operations for a luxury 5-star city-centre hotel.
Skills & Requirements
Must-have
Les Clefs d'Or membership required
Opera system proficiency
VIP and limousine coordination
Staff rostering and management
LQA service standard enforcement
Nice-to-have
Strong English communication skills
Partner building with departments
Engaging guest interaction style
Visible presence in lobby areas
Active participation in Golden Keys
Key Requirements
Membership in Les Clefs d'Or (Society of Golden Keys)
Minimum 2 years relevant experience in concierge leadership
Proficient knowledge of Opera system and PABX interfaces