The incumbent is responsible for the execution of customer engagement initiatives through seamless omnichannel customer experience for our Affluent and High-Net-Worth segment
Job Summary
The incumbent is responsible for the execution of customer engagement initiatives through seamless omnichannel customer experience for our Affluent and High-Net-Worth segment.
Success in this role is centred on strong collaboration with Distribution, Life Operations, Legal and Compliance and Technology team to offer best in class support for the sales force and data-driven engagement for the customers.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
Matching Summary
The incumbent is responsible for the execution of customer engagement initiatives through seamless omnichannel customer experience for our Affluent and High-Net-Worth segment.
Skills & Requirements
Must-have
customer engagement initiatives
omnichannel customer experience
Affluent and High-Net-Worth segment
B2C and B2B2C engagement initiatives
High-Net-Worth client proposition plans
optimise effectiveness of communications
Nice-to-have
inspiring meaningful connections
purpose-led brand positioning
positive, healthy impact
strategic partners
drive engagement and loyalty
Key Requirements
8-10 years consumer or partner marketing experience
experience in financial institution/ insurance industry