Product Support Engineer

SS&C Technologies

UK
Fully remote
Excellent oral and written communication skills
Experience in support of software products
Strong windows administration skills
SS&C Technologies is seeking a Product Support Engineer to provide exceptional technical support for their Blue Prism software. The role is fully remote and requires strong communication skills, problem-solving abilities, and experience in software support, with a focus on customer relationship management

Job Summary

  • SS&C Blue Prism enables organizations to deliver transformational business value through our intelligent automation platform.
  • You will be responsible for providing world-class technical support to Blue Prism customers and partners.
  • The role requires managing customer issues and ensuring timely resolution while maintaining positive relationships.

Matching Summary

Match Score: 85

SS&C Technologies is seeking a Product Support Engineer to provide exceptional technical support for their Blue Prism software. The role is fully remote and requires strong communication skills, problem-solving abilities, and experience in software support, with a focus on customer relationship management.

Skills & Requirements

Must-have

  • excellent oral and written communication skills
  • experience in support of software products
  • strong Windows administration skills
  • in-depth knowledge of virtualization technologies

Nice-to-have

  • passion for quality service
  • ability to work constructively as a team
  • strong desire for self-improvement

Key Requirements

  • 3+ years of industry experience
  • college diploma or bachelor's degree in a technology-related field
  • in-depth knowledge of TCP/IP networks

Work Rights

Not specified

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