Account Delivery Manager

DXC Technology Australia & New Zealand

Client relationship management up to c-level
Manage delivery of contracted services
Ensure revenue and margin targets are achieved
Establish broad relationships within the client up to C-Level and contribute to customer's IT strategy

Job Summary

  • Establish broad relationships within the client up to C-Level and contribute to customer's IT strategy.
  • Manage the delivery of contracted services and ad-hoc consulting services, ensuring delivery exceeds client expectations.
  • DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing and productivity.

Matching Summary

Establish broad relationships within the client up to C-Level and contribute to customer's IT strategy.

Skills & Requirements

Must-have

  • Client relationship management up to C-Level
  • Manage delivery of contracted services
  • Ensure revenue and margin targets are achieved
  • ITIL concepts and foundations
  • Business relationship management

Nice-to-have

  • Continually improve and align services
  • Foster an inclusive environment
  • Prioritize in-person collaboration

Key Requirements

  • Extensive experience in service delivery or account management
  • Strong commercial acumen and negotiation experience
  • Familiarity with technology (databases or ERP applications)
  • ITIL V4 Foundation and Advanced
  • PRINCE2 Foundation and Practitioner
  • Agile/Scrum-master qualifications
  • Industry aligned degree

Work Rights

Not specified

Tailored Resume

Cover Letter