We’re seeking a copywriter to join the Customer Service Omnichannel Channel Strategy team
Job Summary
We’re seeking a copywriter to join the Customer Service Omnichannel Channel Strategy team.
This role is central to the development and execution of content strategy for the digital and voice assistants, notifications, the help & support page and knowledge articles all while ensuring copy resonates with target audiences and supports UPS's business objectives.
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Matching Summary
We’re seeking a copywriter to join the Customer Service Omnichannel Channel Strategy team.
Skills & Requirements
Must-have
crafting compelling and engaging content
digital and voice assistants content
help & support page content
knowledge articles content
brand voice and style consistency
content localization coordination
Nice-to-have
innovative possibilities
rewarding culture
talented teams
agile and deadline-driven environment
Key Requirements
Bachelor's degree in English, Communications, Marketing, or related field
Proven experience as a copywriter
Strong portfolio showcasing digital copywriting projects
Excellent writing, editing, and proofreading skills
Experience working with DX, UX, UI, Product Design, Research, and DevOps teams