Global Product Support - Epi

Applied Materials

Santa Clara, CA, US
Base: $124,000.00 - $171,000.00; bonus/equity: eli...
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Develop best known methods (bkms)
Conduct failure analysis (fa)
Create technical product manuals
** Applied Materials is seeking a Global Product Support professional in Santa Clara, CA, to develop procedures and support new product launches within the semiconductor and display manufacturing sectors. The role requires collaboration with engineering, manufacturing, and quality teams to address field issues and enhance product support documentation. **

Job Summary

  • The role involves developing new procedures and Best Known Methods to service cutting-edge semiconductor and display equipment.
  • Candidates will partner with Quality & Reliability groups to address top field issues and lead the CAPA process.
  • Employees benefit from a supportive work culture that encourages learning, career growth, and personal wellbeing.

Matching Summary

Match Score: 75

** Applied Materials is seeking a Global Product Support professional in Santa Clara, CA, to develop procedures and support new product launches within the semiconductor and display manufacturing sectors. The role requires collaboration with engineering, manufacturing, and quality teams to address field issues and enhance product support documentation. **

Salary

Base: $124,000.00 - $171,000.00; Bonus/Equity: Eligible for bonus and stock award program; Benefits: Comprehensive benefits package including health and wellbeing programs

Skills & Requirements

Must-have

  • Develop Best Known Methods (BKMs)
  • Conduct Failure Analysis (FA)
  • Create Technical Product Manuals
  • Train Customer Engineers
  • Participate in FMECA process

Nice-to-have

  • Collaborative work culture
  • Cross-functional partnership skills
  • Innovative problem solving mindset

Key Requirements

  • Conceptual and practical expertise in own discipline
  • Knowledge of best practices and market differentiation
  • Ability to solve complex problems with multiple data sources

Work Rights

Not specified

Tailored Resume

Cover Letter