Manager, Customer Success

Practice Better

Remote, Canada
Base: $100,000 – $115,000 py cad; bonus/equity: no...
Remote
5+ years in customer success
Experience in high growth saas
Ability to build digital success motions
Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses

Job Summary

  • Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses.
  • The Manager, Customer Success will design and deliver innovative customer experiences.
  • The company offers a robust benefits package and a remote-first culture.

Matching Summary

Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses.

Salary

Base: $100,000 – $115,000 per year CAD; Bonus/Equity: Not specified; Benefits: Comprehensive health and dental benefits

Skills & Requirements

Must-have

  • 5+ years in customer success
  • Experience in high growth SaaS
  • Ability to build digital success motions

Nice-to-have

  • Organized and decisive
  • Hands-on and pragmatic
  • Comfortable managing complex priorities

Key Requirements

  • 3+ years leading a customer success team
  • Strong understanding of SaaS metrics
  • Comfortable in a fast-moving environment

Work Rights

Must be legally authorized to work in Canada

Tailored Resume

Cover Letter