Join AIG as a Customer Care Consultant to play your part in reimagining how we help customers manage risk and grow your skills and experience
Job Summary
Join AIG as a Customer Care Consultant to play your part in reimagining how we help customers manage risk and grow your skills and experience.
The Customer Care team provides multi-channel customer support across all lines of Consumer & Commercial products, focusing on an elevated, personalized experience.
AIG offers a Total Rewards Program focused on health, wellbeing, financial security, and professional development, alongside a culture of inclusion and belonging.
Matching Summary
Join AIG as a Customer Care Consultant to play your part in reimagining how we help customers manage risk and grow your skills and experience.
Skills & Requirements
Must-have
multi-channel customer support
policy servicing and renewals
customer relationship management
contact center KPIs
excellent telephone etiquette
fluent in oral and written English
Nice-to-have
resilient and resourceful
strong initiative and self-directed
enjoy problem solving
customer service orientation
positive working relationships
embrace change
Key Requirements
Relevant customer service experience in contact center
Bilingual in English and Bahasa Melayu/Mandarin or Tamil