CSG Forte is seeking a Senior Product Owner focused on their Ascendon CX suite, responsible for standardizing customer-facing digital experiences in Telecoms, Media, and Entertainment sectors. The role requires a blend of UX expertise and technical understanding to bridge communication between design and engineering teams
Job Summary
This newly created position aims to standardize the Ascendon ecosystem by moving from bespoke builds to a unified product-led CX framework.
The role serves as a bridge between UX designers and engineering teams to ensure scalable, beautiful, and technically sound digital experiences.
Candidates will lead backlog management and roadmap prioritization while evangelizing reusability to reduce technical debt across industry verticals.
Matching Summary
Match Score: 85
CSG Forte is seeking a Senior Product Owner focused on their Ascendon CX suite, responsible for standardizing customer-facing digital experiences in Telecoms, Media, and Entertainment sectors. The role requires a blend of UX expertise and technical understanding to bridge communication between design and engineering teams.
Skills & Requirements
Must-have
3 to 5 years Product Owner experience
Cloud native SaaS architecture understanding
UX best practices and customer journey design
Agile Scrum and Kanban methodology mastery
Azure DevOps Jira Confluence proficiency
Nice-to-have
Telecommunications sector experience preferred
Subscription management or finance vertical exposure
Ability to translate technical constraints to UX
Experience with Figma or Adobe XD tools
Passion for reducing technical debt through reuse
Key Requirements
3 to 5 years experience as Product Owner or Business Analyst