The Outsource role is responsible for executing high-volume, repeatable, customer-facing and system-driven tasks within auction operations
Job Summary
The Outsource role is responsible for executing high-volume, repeatable, customer-facing and system-driven tasks within auction operations.
This role requires a working knowledge of Ritchie Bros. auction platforms, systems (Salesforce, IP Admin), and logistics tools (VeriTread), along with disciplined adherence to SOPs and service level agreements (SLAs).
The work supports event operations by ensuring smooth buyer pickup coordination, timely system updates, and effective communication with internal and external stakeholders.
Matching Summary
The Outsource role is responsible for executing high-volume, repeatable, customer-facing and system-driven tasks within auction operations.
Skills & Requirements
Must-have
Ritchie Bros. auction platforms
Salesforce
IP Admin
VeriTread
disciplined adherence to SOPs
service level agreements (SLAs)
Nice-to-have
innovation and teamwork
exciting missions
A-Team
A-Life
Key Requirements
working knowledge of Ritchie Bros. auction platforms
working knowledge of systems (Salesforce, IP Admin)