The role requires coordinating closely with Suite Owners and Administrators to ensure an excellent game day experience through timely communication and service delivery
Job Summary
The role requires coordinating closely with Suite Owners and Administrators to ensure an excellent game day experience through timely communication and service delivery.
Candidates must possess extensive knowledge of the menu, specials, and company policies to effectively answer inquiries and manage orders via the Quest system.
The position involves maintaining confidential Suite Owner information, generating daily reports for front and back of house operations, and handling billing inquiries professionally.
Matching Summary
The role requires coordinating closely with Suite Owners and Administrators to ensure an excellent game day experience through timely communication and service delivery.
Skills & Requirements
Must-have
Extensive knowledge of food and beverage menus
Proficiency in Quest POS system for order entry
Ability to type 40 wpm with accuracy
Strong customer service and communication skills
Experience with data entry and report generation
Nice-to-have
Proactive and self-motivated attitude
Ability to work independently in multi-tasking settings
Experience building buyer-seller relationships
Quick adaptation to changing priorities
Professional up-selling capabilities
Key Requirements
1-3 years of administrative assistant experience required
High School Diploma required, associate degree preferred
Strong proficiency in Microsoft Word, Excel, and PowerPoint
Knowledge and experience working with a POS system
Ability to lift, carry, and put away parcels weighing up to 30 pounds