Change Management Specialist

New Era Technology

India
On-site
Servicenow change request management
Itil-aligned process knowledge
Network infrastructure familiarity
New Era Technology is seeking a Change Management Specialist to support a global network technology refresh program for a major bank. The ideal candidate should possess strong organizational skills, experience with ServiceNow, and familiarity with IT infrastructure, particularly network technology

Job Summary

  • The role supports a large team of network engineers driving a global network technology refresh program for a major bank.
  • As a ServiceNow expert, the specialist will manage hundreds of change requests through planning, execution, and closure phases.
  • New Era Technology offers a supportive, growth-oriented environment with continuous training and competitive benefits.

Matching Summary

Match Score: 85

New Era Technology is seeking a Change Management Specialist to support a global network technology refresh program for a major bank. The ideal candidate should possess strong organizational skills, experience with ServiceNow, and familiarity with IT infrastructure, particularly network technology.

Skills & Requirements

Must-have

  • ServiceNow change request management
  • ITIL-aligned process knowledge
  • Network infrastructure familiarity
  • CAB call participation and tracking
  • SLA compliance monitoring

Nice-to-have

  • JIRA experience preferred
  • Project management software tools
  • Strong written communication skills
  • Ability to work under pressure
  • Microsoft Excel proficiency

Key Requirements

  • Bachelor's Degree or equivalent work experience
  • Proven ServiceNow enterprise support experience
  • Experience managing service requests and incidents

Work Rights

Not specified

Tailored Resume

Cover Letter