Helpline Advisor

BMI Healthcare (Circle)

Glasgow, United Kingdom
Base: £24,434.00 py; bonus/equity: not specified; ...
Handle high volume inbound enquiries
Use multiple chg systems
Accurately record data
Handle high volume inbound enquiries via telephone, email and web-based platforms from a variety of key stakeholders

Job Summary

  • Handle high volume inbound enquiries via telephone, email and web-based platforms from a variety of key stakeholders.
  • Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits.
  • Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.

Matching Summary

Handle high volume inbound enquiries via telephone, email and web-based platforms from a variety of key stakeholders.

Salary

Base: £24,434.00 per year; Bonus/Equity: Not specified; Benefits: 25 days holiday + bank holidays, Private Pension, Private Healthcare, Life insurance, Discounts

Skills & Requirements

Must-have

  • Handle high volume inbound enquiries
  • Use multiple CHG systems
  • Accurately record data
  • Meet key performance indicators

Nice-to-have

  • Selfless, compassionate, committed
  • Brave, agile, tenacious, creative
  • Support wellbeing and development

Key Requirements

  • Maths, English GCSE A-C or equivalent
  • Proficient PC user
  • Previous customer service or sales experience

Work Rights

Not specified

Tailored Resume

Cover Letter